Very recently I read about the nudge theory which impacts the behavior of Individuals . The theory in simple terms means "Small activities or triggers can influence behavior of individuals or collective group" For example a simple LED directional arrows in walking path can direct humans to walk in a straight line in a much crowded environment . This shall have significant impact in crowd management etc. To know more on nudge theory please visit CLICK HERE FOR NUDGE THEORY . As founder of CBHR - Chennai Beyond HR - An initiative to take HR Beyond Organisations , an initiative was taken for road discipline to make a statement that HRs can do beyond organisations and make small impacts. The first meeting for this year was organised on 16-06-2018 and we had CBHR members participating in it. To know more about CBHR first meeting and details please visit CLICK HERE As a first step we have launched this CAR stickers which shall be pasted on the cars of CBHR preferre
It has been more than a decade since I was branded as Sales Person .Frankly speaking it was not an easy journey for me to survive and excel in the midst of traditional format of sales crowd .I was one among very few or rather only sales person who believed that sales is all about giving and not grabbing or getting. The rest of the colleagues who I have experienced mostly spoke about customer value proposition for long run but looked at grabbing the immediate business for meeting up with targets / pressure. It was tough for me to compete with such a crowd and excel with the philosophy of giving .I always coach or mentor my team on “ Empathy” as the key characteristic of a Sales Person. Most of the time I ask my team who come to me for guidance on sales the following question. “How do you /would you react to a situation when you see your closest friend slipping down in front of you and got injured”. It’s the same way you have to see the customer’s pain .Seeing the customer’s pain